Has Vinted lost its human touch?
More than 17 million people use Vinted in the UK, and the vast majority don’t have any problems.
But some users are now complaining that Vinted is relying too much on AI, and are complaining of being wrongly suspended or permanently banned.
Vinted said if anyone thinks a decision has been made in error they can appeal and their case will be reviewed by a member support team.
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